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About This Boutique

Hand Made Ceramics, Keep Life Sweet, Home Decor~ Clocks~ Tea Pots~ Roses~Garden art and more~
We ship internationally!

Customer Service Policy

Payment:

Paypal
We accept All major credit cards and E checks through Paypal. Payment is due at time of purchase. Our shopping cart provider is Paypal. Paypal is a secure and encrypted payment provider, and your privacy is protected by Paypal's SSL technology.

Money Orders and Checks
Money orders and checks are also welcomed ~ please make payable to Angel Heart Designs. Be sure to print a copy of the shopping cart and include with your payment. Item will be shipped upon bank clearance. Checks or money orders must be received within 7 days of purchase. The address to mail to is:           Angel Heart Designs  404 228th Ave. SE....Sammamish, Washington 98074     425-802-4838

  
If payment is not received in the time frame outlined, item will be relisted back into our inventory.


Shipping:

Insurance is included in the item price for all products. There also is a small handeling charge.

 
 On WHOLESALE orders, there may be a minimum $10.00 handeling charge.
 
 Domestic items are shipped via UPS, and USPS Insured Mail. We pride ourselves in fast shipping and will always try to combine shipping whenever possible. Some orders may take 5 to 7 days to ship, 2-3 weeks for special orders or out of stock.
 
International orders may vary PRICE WHEN SHIPPING.I will email you the difference.

We also ship most items worldwide. We have two options for International shipping, The first is direct through USPS Express. The second is through Bongo International, which ships through DHL Express and offers package consolidation. Bongo typically the best shipping option for larger and wholesale orders. For more information on Bongo see below.Orders shipped outside of the continental U.S., as well as all International orders, are subject to additional shipping charges. International items are shipped the most expedient and cost effective way. We will email the amount of additional shipping charges to our International customers and those outside of the continental U.S. Please note that some items may be too large to ship internationally, so please check item description prior to purchase.

International Shipping Through Bongo Now Available!

We have partnered with Bongo International to service our customers Worldwide!

Bongo International provides our customers with their very own US address. Once you have a US address, you will be able to make purchases with us as well as other US based online retailers. Bongo receives your purchases and logs them into their online system which you can use to view your items and consolidate them with multiple orders.

International customers can save up to 82% off typical international shipping rates by following these four easy steps:

Register with Bongo and receive a U.S. shipping address.
Enter the Bongo address as both your billing and shipping address.
Use the credit card that you have on file with Bongo as the payment method.
Once the order arrives at Bongo, log into your account to forward to your country.

If you have any questions, please feel free to contact Bongo through live chat or by e-mail. They will be glad to assist you.

Click Below to Get Started:
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Custom Orders:

All custom orders are individually hand crafted and are made when ordered. Some items require a 50% deposit. Please allow 2-3 weeks for delivery for all custom orders and some out of stock items.


Sales Tax:

 Please add 8.8% Washington State sales tax to the total.

Return Policy:
All of my items are handmade. Slight imperfections provide considerable charm and character to each piece. I will try to accurately describe each item, but please look closely at the photos to make your purchase decisions.

ALL of our shop items are offered "as is" and ALL sales are final, and non-refundable. Please ask questions prior to ordering.

Privacy Policy:
Angel Heart Designs will never share your personal information without your permission. We respect your privacy and will treat it with the utmost care. The information we collect from you is necessary to process your order and keep you up to date on our shop's changes and specials.

Contact Us:
Please feel free to contact us with any questions or comments, or if you just want to chat! I enjoy doing special orders, I want you to happy with your original piece~~
Email: Cindy@angelheartdesigns.com


Via Phone: 425-802-4838
Thank you for reading our policy page. I am eager to provide you with many unique and lovely items, and look forward to doing business with you!

Sincere Good Wishes,

Cindy

Angel Heart Designs

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